Payments

We accept Visa / Mastercard / Discover / American Express as forms of payment. 50% of the total amount due will be charged to your credit card upon confirmation. Unless other payment arrangements have been made, the remaining amount due will be charged to the credit card we have on file roughly 2 weeks before your arrival date.

Cancellations

You will receive a full refund with 30 days notice. After that, there is a 50% cancellation fee.

If you make reservations less than 30 days from the date of your stay, the cancelation fee is 50% of the amount due.

If you need to cancel, please do NOT call. Please send in your cancellation request to rainierlodge@gmail.com. We do need it in writing. Believe it or not, we have had people try to cancel for other family members and then had everyone show up anyways. So in general, we will only cancel if the person whose name appears on the reservation initiates the cancellation.

Reservation Changes

Any changes to existing reservations will result in a $20 fee. This fee will be waived if you are upgrading your reservation.

No Shows and Early Departures

For no-shows or early departures; the full amount is due.

We are not a big hotel chain, so our policies are not set in stone. We try to be as understanding as possible. Please let us know if anything comes up and we will attempt to work with each situation on an individual basis.

Reservation & Deposit Policy

We require a credit card on file in order to hold a reservation. We charge a 50% deposit up front and will charge the credit card that is provided with the reservation. We will charge your credit card for the remaining amount roughly 2 weeks before your arrival date.

Pet Deposit

Pets are always welcome and there is NO pet deposit. Please be aware though, there is often wildlife here so make sure they don't run off into the woods