Payments
We accept cash, checks and Visa / Mastercard as forms of payment. Full payment is due upon arrival. Unless cash or check payments have been arranged, we will charge the credit card we have on file upon your arrival.
Cancellations
You will receive a full refund with 10 days notice. After that, there is a 50% cancellation fee.
If you make reservations less than 10 days from the date of your stay, the cancelation fee is 50% of the amount due.
No Shows and Early Departures
For no-shows or early departures; the full amount is due.
We are not a big hotel chain, so our policies are not set in stone. We try to be as understanding as possible. Please let us know if anything comes up and we will attempt to work with each situation on an individual basis.
Reservation & Deposit Policy
We do need a Visa or Mastercard on file in order to hold a reservation. If you plan on paying by cash or check, you're welcome to do so. However, we still need a credit card on file to cover possible damages to the units. Unlike other cabin rentals in Ashford, there is no deposit necessary as long as there is a credit card on file.
Pet Deposit
Pets are always welcome and there is NO pet deposit. Please be aware though, there is often wildlife here so make sure they don't run off into the woods
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